I assumed it was clear that that wasn’t meant literally, but rather as a class of justifications devs use in cases like this.
Nevertheless, it’s the same difference. You’re an indie game dev, in the old sense of the word, and you’ve got the first new game in five years, a degree of care seems reasonable, unless you’re in some kind of trouble?
I’m sure there’s been a mistake somewhere, and I’m not saying the devs are evil or anything like that, just I’m taking their response with a grain of salt.
While I’m not interested in the game myself, it’s sad to see an indie dev team have a launch blunder which will affect how the game is viewed, regardless of its actual qualities.
Even relatively minor stuff like this may result in the devs quitting.