I’m just giving this another go; in its post-introductory introductory scene you the protagonist get your beating heart ripped out and eaten by a dragon (or maybe not quite eaten, I’m not sure. The scene has all the makings of becoming a major plot device.) I don’t know how the rest of the game pans out, but I’m not sure if it would fit the not–too-gory bill (I’m not aware the game means to be all that gory, for one thing; it was nonetheless a pretty startling and certainly unexpected moment, even to an old horror fan such as yours truly.)
Victor Vran mentioned above reminded me of The Incredible Adventures of Van Helsing (or rather, playing the latter made me feel maybe I should also keep half an eye out for the former). However, I’m never sure of these genre distinctions and such, and WoW and its ilk mean nothing to me, so I can’t compare. Does Van Helsing feature hotbar controls or combat? I really can’t recall now. Does Amalur, for that matter? Pretty sure I played that on controller. There’s another game I truly sank some time into & quite enjoyed, contrary to no few other players.
Van Helsing I should say was another of the many games that took me several goes to get into and so sat in my library for quite some time; when it finally did click, I really enjoyed it, far more than maybe I was expecting. It has all sorts of ghoulish encounters but, from memory, this is all light-hearted and fanciful enough, and it’s just clearly made with such love and eye for detail. I certainly don’t recall it being in any way scary, as such. My memory could be wrong!
There’s some confusing variants of it going around btw, as far as I know my The Incredible Adventures of Van Helsing: Final Cut should be the complete and, well, final game.